플랜비 서비스 이용 약관

시행일자 : 2025년 10월 15일

PLNB (hereinafter "Company") establishes these terms of service to regulate the rights, obligations, and responsibilities between the Company and users regarding the use of mobile game services (hereinafter "Service") provided by the Company, as well as other related matters.

Article 1 (Purpose)

These terms of service regulate the rights, obligations, and responsibilities between PLNB (hereinafter "Company") and users regarding the use of mobile game services (hereinafter "Service") provided by the Company, as well as other related matters.

Article 2 (Definition of Terms)

The definitions of terms used in these terms of service are as follows:

  • "Company" refers to PLNB, a business entity that provides services to users through mobile devices.
  • "User" refers to a customer who enters into a service agreement with the Company in accordance with these terms and uses the services provided by the Company.
  • "Mobile Device" refers to mobile phones, smartphones, PDAs, tablets, etc., that can download or install content for use.
  • "Service" refers to all games and related additional services provided by the Company to users through mobile devices.
  • "Paid Content" refers to all content provided for a fee, including in-game items, cash, functions, etc., that users purchase by paying consideration.
  • "Posts" refers to all information including codes, characters, sounds, audio, images, photos, videos, etc., posted by users within the service.

Article 3 (Effectiveness and Amendment of Terms)

  1. The Company posts the contents of these terms in the service or on connected screens so that users can easily understand them.
  2. The Company may amend these terms within the scope that does not violate related laws such as the "Act on Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
  3. When the Company amends the terms, it shall notify users of the application date and reasons for amendment along with the current terms at least 7 days before the application date of the amended terms within the service. However, when changing terms to the disadvantage of users, notification shall be made at least 30 days in advance.
  4. If the Company notifies users of amended terms and clearly informs them that failure to express refusal before the application date of the amended terms will be considered as consent to the amendment, and users do not explicitly express refusal, users shall be deemed to have agreed to the amended terms.
  5. Users may discontinue service use and terminate the service agreement if they do not agree to the amended terms.

Article 4 (Conclusion and Application of Service Agreement)

  1. The service agreement is concluded when a user agrees to the service terms of use and applies for use according to procedures set by the Company, and the Company approves such application.
  2. Users must accurately enter information required by the Company when applying for service use.
  3. The Company may refuse approval or terminate the service agreement after the fact for service applications that fall under any of the following:
    • When using another person's information or entering false information
    • When there is a history of being refused service use
    • When violating these terms or laws

Article 5 (Company's Obligations)

  1. The Company complies with related laws and these terms and strives to provide services continuously and stably.
  2. The Company builds security systems for personal information protection so that users can safely use services and announces and complies with privacy policies.
  3. The Company strives to handle opinions or complaints raised by users regarding service use when it recognizes them as legitimate.

Article 6 (User's Obligations)

  1. Users must comply with related laws, provisions of these terms, service use guidelines and precautions announced by the Company.
  2. Users must not engage in acts that interfere with the Company's business or damage others' reputation.
  3. Users cannot engage in business activities or use services illegally without prior approval from the Company.

Article 7 (Protection and Management of Personal Information)

The Company strives to protect users' personal information in accordance with related laws, and the protection and use of personal information shall be governed by related laws and the Company's privacy policy.

Article 8 (Provision and Suspension of Service)

  1. The Company may provide services to users, and service contents may be changed according to game planning or operational needs.
  2. The Company may temporarily suspend service provision when there are reasonable operational reasons such as maintenance, replacement, and failure of information and communication equipment, communication interruption, etc. In this case, the Company shall notify users in advance. However, in cases of service suspension due to reasons beyond the Company's control (e.g., system down, disk failure, etc.), notification may be made after the fact.

Article 9 (Paid Content and Payment)

  1. Users may purchase paid content within the service, and responsibility for payment of paid content lies with users in principle.
  2. Purchase prices for paid content are charged according to policies and methods set by the operating system of mobile devices (e.g., Google, Apple), and may differ according to the Company's policies and payment methods.
  3. The Company must specify the types, usage conditions, and periods of paid content within the service.

Article 10 (Withdrawal of Offer and Refund of Purchase Price)

  1. Users who have purchased paid content may withdraw their offer within 7 days from the purchase date or the date when content becomes available for use. However, there are cases where withdrawal is restricted according to related laws such as the "Content Industry Promotion Act" and the "Act on Consumer Protection in Electronic Commerce."
  2. Paid content for which withdrawal is restricted includes:
    • Content that is used or applied immediately upon purchase (e.g., Buff items)
    • Content where opening can be considered as use (e.g., probability boxes, capsule items)
    • Other content that has benefited the user or cannot be resold
  3. When users withdraw their offer according to related laws and these terms, the Company shall refund the amount within 3 business days and may deduct fees during refund.

Article 11 (Service Restriction and Contract Termination)

  1. The Company may restrict service use or terminate the service agreement when users engage in any of the following acts:
    • Using another person's information
    • Acts that interfere with normal service operation (e.g., using illegal programs, exploiting bugs)
    • Acts that violate current laws or harm public morals
    • Acts that damage the reputation of the Company or others or cause disadvantage
  2. The Company may confiscate paid content and rewards acquired through use when service restriction measures are justified and shall not bear liability for damages related thereto.

Article 12 (Compensation for Damages and Exemption)

  1. The Company is responsible for compensating damages caused to users due to the Company's intent or gross negligence beyond matters specified in these terms.
  2. The Company shall not be liable in any of the following cases:
    • When service cannot be provided due to natural disasters or other force majeure
    • When service use is disrupted due to user's fault
    • Damages related to use of free services
    • Damages caused by reliability or accuracy of information, materials, or facts posted or transmitted by users within the service

Article 13 (Jurisdiction and Governing Law)

  1. Korean law shall apply to the interpretation of these terms and disputes between the Company and users.
  2. Litigation regarding disputes arising between the Company and users related to service use shall follow related laws.

Supplementary Provisions

These terms shall apply from October 15, 2025.